July 7, 2023 – Las Cruces, New Mexico.
Total Management Systems highlights another one of our outstanding team members who has shown hard work and passion in the hospitality industry.
A New Mexico State University’s School of Hotel, Restaurant and Tourism Management graduate, Kat continued to prosper at Courtyard by Marriott Las Cruces at NMSU and within Total Management Systems. She has been a valued asset in the company and is ready to help other hotels such as Hampton Inn & Suites Artesia, Home2 Suites Alamogordo White Sands, Best Western PLUS Executive Suites in Albuquerque.
Kat was also featured in the local newspaper, Las Cruces Bulletin, in December 2021. Read more about that article HERE.
Here are some questions we asked Kat.
What year and month did you start with TMS? What position?
“I started with TMS in February of 2021 as a front desk agent.”
Describe your journey within TMS.
“My journey with TMS started at the Courtyard as a front desk agent, after some time I was able to move up to Sales Coordinator and learn what hotel sales looked like, I enjoyed learning how to write contracts, make group blocks and everything that comes with sales. After a while our AGM and FOM were moving on to new paths and I was given an opportunity to learn operations as a Front Office Manager and Assistant General Manager from there, operations have always been my passion. I continue to look for new opportunities to learn how hotels operate, and how best to help hotels improve. TMS has given me the opportunities to go to other TMS hotel properties and about how the other hotel brands work, and what their standards are.”
Describe working with TMS.
“Working with TMS is great as they have a great team that is always willing to help you with questions and give the support you need when you are struggling. TMS has opportunities for associates to learn and grow and accomplish goals.”
What motivates you? What makes you successful?
“I am motivated by seeing little successes, from completing projects, to helping others accomplish their goals, or milestones. I think what makes me successful is that I enjoy the work I do, and I am always willing to learn something new, and don’t allow fear to stop me from trying something new.”
What would you advise other aspiring people to follow your footsteps?
“My advice for others is always look for ways to improve yourself by being willing to learn new things and try something that’s just outside your comfort zone.”
Any quotes to live by? (Favorite quote, etc.)
“Success is not final; failure is not fatal: it is the courage to continue that counts” -Winston Churchill
Courtyard by Marriott Las Cruces at NMSU is a 126-room hotel that opened in July 2019. This hotel also won at least 4 awards within the past 4 years, which includes Platinum Circle Award 2021 from Marriott Select Brands, and Hotel of the Year from the New Mexico Hospitality Association. With partnership with the NMSU HRTM, Courtyard opens its doors to students for internships. Total Management Systems corporate team also provide guest teaching to classes, helping the next generation of hospitality leaders learn about the real-world business of running and developing hotels. Total Management Systems also opens its doors for opportunity to work with any of the 10 hotels in New Mexico. See our portfolio HERE.
If you are interested in doing business with Total Management Systems portfolio of hotels, please call Regional Director of Sales & Marketing at (505) 831-4200 option 2, or email Joesolie@tmsnm.com.
